Account and billing terms
Customer portal access, contractor billing arrangements, deposits, and recurring service terms are handled under the active C&R Container Services agreement.
Account access
Customer portal access is tied to the booking email address and order information provided at checkout or by the office team. Internal operations access is provisioned separately for office staff, dispatchers, and drivers.
Deposits and payment terms
Orders may require payment in full, a deposit, or approved net terms depending on the account type, service scope, and pricing agreement. Overages, extensions, contamination charges, and added services may be billed after delivery.
Recurring contractor service
Contractor and commercial pricing programs apply only to the approved account and service locations on file. Rebookings, custom rates, and scheduled swaps follow the current agreement unless updated in writing by C&R.
Changes and cancellations
Booking changes remain subject to inventory, routing, and service-area availability. Same-day edits, failed delivery attempts, permit issues, and blocked access may result in additional charges under the current service terms.